Shipping Policy

Shipping Info

Everything you need to know about getting your IX Lions gear delivered.

Free Shipping Over $100 US Only Standard 5-7 Days Calculated at Checkout IX Lions Athletics Welcome to the Den Free Shipping Over $100 US Only Standard 5-7 Days Calculated at Checkout IX Lions Athletics Welcome to the Den
The Good News

Free Shipping
on Orders Over $100

We believe premium gear should get to you without hassle. Every order over $100 ships completely free anywhere in the United States. No codes. No catches. Just add your gear and if your order hits $100 — shipping is on us.

For orders under $100 shipping costs are calculated at checkout based on the weight of your order and your delivery location. This ensures you always pay a fair and accurate rate — especially important for heavier items like our carbon fiber bats.

FREE
Orders Over $100
Free standard shipping on all US orders $100 and above. No code needed.
CALC
Orders Under $100
Shipping calculated at checkout based on weight and destination. Always accurate. Never inflated.
5-7
Business Days
Standard delivery time after your order is processed and shipped.
Heavy Items

Bats & Heavy Gear

Our carbon fiber bats and heavier equipment require special handling during shipping. Because weight significantly impacts shipping cost we calculate rates at checkout so you always pay exactly what it costs to ship — nothing more.

We use trusted carriers including UPS, FedEx, and USPS to ensure your gear arrives safely and on time. Heavier items are carefully packaged to prevent damage in transit.

Pro tip: Order your gloves and bat together and hit that $100 threshold for free shipping. The more you add the better the value. 🦁

Processing & Delivery

When Will I Get It?

Orders are typically processed within 1-3 business days of being placed. Once your order ships you will receive a confirmation email with your tracking information.

Standard delivery takes 5-7 business days after your order has been processed and shipped. Business days do not include weekends or federal holidays.

1-3
Processing Days
Orders processed within 1-3 business days of being placed.
5-7
Delivery Days
Standard delivery after processing. Business days only.
10
Max Business Days
Allow up to 10 total business days from order date to delivery.

Delivery timeframes are estimates only and are not guaranteed. Carrier delays, weather events, and high volume periods may affect delivery times beyond our control. IX Lions Athletics is not liable for carrier delays once your order has been handed to the shipping carrier.

Common Questions

Shipping FAQ

+Do you ship internationally?
At this time we ship within the United States only. International shipping may be available in the future. Join The Den to be first to know.
+How is shipping calculated for heavy items like bats?
Shipping costs for heavier items like our carbon fiber bats are calculated at checkout based on the actual weight of your order and your delivery location. This ensures you always pay a fair and accurate rate.
+How do I track my order?
Once your order ships you will receive a confirmation email with a tracking number. Use that number on the carrier's website to track your package in real time.
+What if my package is lost or damaged?
If your package is lost or arrives damaged please contact us immediately at info@ixlions.com with your order number and photos of any damage. We will work with the carrier and do everything we can to make it right.
+Can I change my shipping address after ordering?
Please contact us at info@ixlions.com within 24 hours of placing your order if you need to update your shipping address. We will do our best to accommodate changes before your order ships. Once an order has shipped address changes are not possible.
+What happens if my package is returned to sender?
If a package is returned due to an incorrect address or failed delivery attempt we will contact you to arrange reshipment. Additional shipping charges may apply. IX Lions Athletics is not responsible for packages returned due to customer error in providing a shipping address.
+What is your return policy?
We want you to love your IX Lions gear. If you are not satisfied with your purchase please contact us at info@ixlions.com within 30 days of receiving your order and we will work with you to find a solution.

Still have questions? We're here. Reach out at info@ixlions.com and we'll get back to you within 24-48 hours. Faith. Grit. Glory.